FAQs

    • What is sea moss? Sea moss, is a type of red algae that has been traditionally used in many cultures for its nutritious and medicinal properties. It is a rich source of vitamins and minerals, including iodine, potassium, calcium, and magnesium. It has been shown to support the immune system, improve digestion, and promote healthy skin and hair.

    • Where does your sea moss come from? Our sea moss is sustainably harvested from the crystal-clear waters surrounding the island of Zanzibar. We work closely with local communities to ensure that our sea moss is harvested in a way that is respectful of the environment and the local ecosystem.

    • What are the potential benefits of sea moss? Sea moss has traditionally been used as a natural remedy to support the immune system, improve digestion, and promote healthy skin and hair. It is rich in vitamins and minerals, including iodine, potassium, calcium, and magnesium, and has been shown to have antioxidant and anti-inflammatory properties. It may also help regulate blood sugar levels and support weight loss efforts.

    • How do I use sea moss? Our sea moss products are easy to use and incorporate into your daily routine. Whole dried sea moss can be soaked in water and then added in soups, stews, smoothies, or other dishes. Sea moss gel can be added to drinks, smoothies, or recipes as a natural thickener and flavour enhancer. Please check out our preparations page for more information. 

    • Is sea moss safe to use? Sea moss is generally considered safe to consume. However, as with any natural remedy, it's important to consult with a healthcare provider before using it, and to carefully read and follow any instructions provided with the product.

    • What is your return policy? We offer a 14-day return policy for our sea moss products. Customers must return the product within 14 days of the date of purchase, and the product must be unopened and in its original packaging. Customers must provide proof of purchase, such as a receipt or invoice, in order to return the product. The customer is responsible for any costs associated with returning the product, such as shipping fees. The customer will receive a full refund or exchange for the returned product.

    • How do I contact you? You can contact us by email at info@mdahx.com. You can also use the contact form or live chat option on our website. We are always happy to answer any questions or concerns you may have about our sea moss products or services.

    • Sun-drying is a traditional method of preserving food that has been used for centuries. It allows the sea moss to retain its natural nutrients and flavour, making it a healthy and delicious addition to your diet.

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